Frequently Asked Questions

The custom paper process begins when you place your order on my site. I point my potential brides first to my site to play around with quantities, paper types, extras (like a custom crest or guest addressing) you may want to add, to figure out what products best fit your budget and overall vision.

If you are looking to get your hands on the paper itself, we offer sample boxes that include both paper types, save the dates, invitations, rsvp and additional cards, and their respective envelopes. You can purchase them here https://www.papereliza.com/wedding-collection/wedding-paper-sample-box, and they provide more insight into the products themselves. While the products (the paper types and sizes) remain consistent, the designs are always unique and one of a kind.

One thing to note though, is to make sure that you have your card count finalized before ordering your paper quantity. If you need to add additional paper throughout the process, you will have to start a new order with a minimum quantity of 50 cards and envelopes, so it is always better to err on the safe side and order more paper than necessary to avoid getting stuck with an excessive number of extras.

Once the product is ordered, I’ll follow up with you on the exact text needed to begin to build out the proofs. You'll also send me any fonts, colors, and maybe layouts that you are loving and I will use those elements to build out your custom proofs. I'll send them back your way to either approve or tweak.

When we have finalized the proofs, I will send the digital files to my contracted printers, who do an incredible job, and will send the finished product onto you within a matter of days.

You have unlimited changes to your custom wedding paper suite throughout the custom wedding paper process, but once your paper is approved and finalized (we get your written approval via email), you will be responsible for all changes that you would like made past that proof and will have to repurchase the paper product that you want to make changes on.

Yes! We will request specific pieces of information and use text like name, location, date, etc. to build out your custom proofs for you. Paper Eliza tends to use traditional language when building out invitation suite proofs, but save the dates have more leniency when it comes to tradition and have room for more creativity. As always, we work closely with our clients to make sure that text, design, and layout is what they are envisioning. If you have questions about specific parts of an invitation and what is traditionally and accurately used, just ask! We’ve been doing this for a while, ha!

We suggest placing your custom paper order about a month out from when you want it in hand. The biggest factor in time to completion in the custom paper process is in the design and proofing stage. The more exact your wedding paper vision, the quicker the design process will take because we will be able to quickly execute proofs that are according to what you want.